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Maintenance

We at Whispering Pines have the highest standards when it comes to maintaining your apartment. We pride ourselves on our responsive, courteous and professional maintenance staff.

Have a maintenance problem? Please contact the Resident Manager. Depending on the problem, every effort will be made to take care of it the same day.

Emergency Criteria
  • Major plumbing problem
  • Major water leak
  • Furnace problem
  • Electrical problem
  • Vandalism

Useful Tips

Here are a few common problems you may be able to fix yourself. If you run into trouble, always give us a call, we are always happy to help.

  • Toilet overflowing/clogged:
    • Locate a plunger.
    • Center rubber portion of plunger over toilet drain and push.
    • May require 3 or 4 plunges to clear drain.
    • Use towels to soak up overflow.
  • Sink not draining or backing up:
    • Locate a plunger.
    • Center rubber portion of plunger over sink drain and push.
    • May require 3 or 4 plunges to clear drain.
    • Use towels to soak up overflow.
  • No heat in apartment:
    • Locate thermostat on wall(usually in living room or hall).
    • Place switch in the heat position.
    • Turn temperature dial to 70 degrees F or desired temperature (if no thermostat, temperature is set at 70 therefore proceed to step "d").
    • Make sure your air vents are open.
    • Wait at least 5 minutes to turn on.
    • Make sure the switch in your furnace closet is on.
    • Make sure all your breakers are switched on in your breaker box.
    • Make sure the pilot light in furnace is lit.
  • Air conditioner not cooling:
    • Locate thermostat on wall(usually in living room or hall).
    • Place switch in the cool position.
    • Turn temperature dial to 75 degrees F or desired temperature (if no thermostat, temperature is set at 75 therefore proceed to step "d").
    • Wait at least 5 minutes to turn on.
    • Make sure your air vents are open.
    • Make sure the switch in your furnace closet is on.
    • Make sure all your breakers are switched on in your breaker box.
  • If the stove isn't working check the breaker box and call resident manager if that isn't the problem.