Surrounded by the whispering pines...

Maintenance

Overview

We at Whispering Pines have the highest standards when it comes to maintaining your apartment. We pride ourselves on our responsive, courteous and professional maintenance staff.

Have a maintenance problem? Please contact the Resident Manager. Depending on the problem, every effort will be made to take care of it the same day.
Emergency Criteria
Please contact the Resident Manager.
  • Major plumbing problem
  • Major water leak
  • Furnace problem
  • Electrical problem
  • Vandalism




Useful Tips

Here are a few common problems you may be able to fix yourself. If you run into trouble, always give us a call, we are always happy to help.
  1. Toilet overflowing/clogged:
    1. Locate a plunger.
    2. Center rubber portion of plunger over toilet drain and push.
    3. May require 3 or 4 plunges to clear drain.
    4. Use towels to soak up overflow.
  2. Sink not draining or backing up:
    1. Locate a plunger.
    2. Center rubber portion of plunger over sink drain and push.
    3. May require 3 or 4 plunges to clear drain.
    4. Use towels to soak up overflow.
  3. No heat in apartment:
    1. Locate thermostat on wall(usually in living room or hall).
    2. Place switch in the heat position.
    3. Turn temperature dial to 70 degrees F or desired temperature (if no thermostat, temperature is set at 70 therefore proceed to step "d").
    4. Make sure your air vents are open.
    5. Wait at least 5 minutes to turn on.
    6. Make sure the switch in your furnace closet is on.
    7. Make sure all your breakers are switched on in your breaker box.
    8. Make sure the pilot light in furnace is lit.
  4. Air conditioner not cooling:
    1. Locate thermostat on wall(usually in living room or hall).
    2. Place switch in the cool position.
    3. Turn temperature dial to 75 degrees F or desired temperature (if no thermostat, temperature is set at 75 therefore proceed to step "d").
    4. Wait at least 5 minutes to turn on.
    5. Make sure your air vents are open.
    6. Make sure the switch in your furnace closet is on.
    7. Make sure all your breakers are switched on in your breaker box.
  5. Stove or Oven not heating:
    1. Check under stovetop to see if pilot lights are lit.
    2. You may light them if they are not lit.
    3. For oven pilot light, open broiler drawer and look to the top center.